We're here to help
To get in contact with Barwon Health Mental Health, Drugs and Alcohol Services:
If you are in an emergency situation and are worried about your safety, or someone else’s:
CALL TRIPLE ZERO (000)
For an immediate response.
If you are not in an emergency situation, call our Barwon Health 24/7 Mental Health, Alcohol and Drugs Services triage.
Help, information & referrals
Language, interpreting and translation supports
I need an interpreter
Find out more about how to organise an interpreter before your visit to one of our services.
If you do not speak English or need support with translation we can help.
How do I organise an interpreter?
Call the Barwon Health 24/7 Help, information & Referrals triage service for Mental Health, Alcohol and Drugs Services using the button below or dialing 1300 094 187:
Tell us you need an interpreter when you make contact with one of our services or on your admission. Our staff will make a booking for an interpreter in your preferred language. Interpreters are available 24 hours a day, 7 days a week.
Disability support
Barwon Health has a dedicated Disability Liaison Officer (DLO) team. Barwon Health DLOs are a multi-disciplinary team that supports people with disability, their families, and carers to access services at Barwon Health.
For more information click here, or contact the Disability Liaison Office on 0434 856 014 (Monday-Friday 8am-4.30pm)
Tell us what you think
Your feedback is important to us. We welcome and value all feedback. If you have a compliment, complaint or general feedback about your experience with Barwon Health Please contact our Consumer Liaison Office either via post, email, phone or the online form provided, a member of our team will be in touch with you as soon as possible. Our aim is to respond and resolve concerns as quickly and fairly as possible. Please be assured that complaints will not affect ongoing care with Barwon Health. All feedback is private and confidential.
Consumer Liaison Office
P.O. Box 281
University Hospital Geelong
Bellerine Street
Geelong VIC 3220
Phone: (03) 4215 1251
Freedom of Information (FOI) / Your health rights
The Freedom of Information Act 1982 gives you the right to apply for access to documents held by government agencies and ministers. You can also apply to amend personal information about you held by government agencies.
Page last updated: July 18, 2024