Mental Health Complaints Commissioner – supports available
Whether or not you are making a complaint about a Victorian public mental health service, you might want some support. If so, there are many supports available for consumers, families, Aboriginal and Torres Strait Islander people, people from multicultural backgrounds, LGBTIQA+, young people and older people.
Statement of Rights
Statements of rights set out a person’s rights while being assessed or while receiving treatment under the Mental Health Act 2014; The relevant statement of rights must be given to a person at key points during their assessment and treatment; A person must also be given an oral explanation of their rights and must answer any questions the person has; Reasonable attempts must be made to provide the information or explanation at a time when the person can understand it.
Advance Statements
An advance statement sets out a person’s treatment preferences in case they become unwell and need compulsory mental health treatment. A person can make an advance statement at any time if they understand what an advance statement is and the consequences of making one. An authorised psychiatrist must have regard to a person’s advance statement when making a treatment decision. The authorised psychiatrist may make a treatment decision not in accordance with the advance statement if satisfied the treatment specified in the advance statement is not clinically appropriate or is not a treatment ordinarily provided by the designated mental health service.
Page last updated: July 26, 2024